A quick and dirty guide to pointing out bad practices that create friction to the customer when brands practice the company journey instead of the customer journey.
Category Archives: For LinkedIn
Experiment Nation: The Conference RELOADED :: The Science of Business with Jonny Longden
Our industry is focused on the individual elements of what we do and how we do it, but not why we do it and the overall philosophy for it. This is part of the reason that businesses don’t give it the traction it deserves; senior business leaders are not interested in the execution, they’re interested in the overall benefit.
Specsavers’ Steph Le Prevost on growing a top UK CRO program
Steph walks us through the challenges of growing Specsavers’ CRO team and how she overcame them, her experimentation red flags, and her take on if CRO certifications are really worth it. Plus: A comparison of the CRO job market between Canada vs. the UK, including how well you can expect to be paid as an optimizer.
Better Collective’s Luka Nikolic on the importance of hypotheses and “obliquity” to Experimentation
If you didn’t know what the word, “obliquity” meant, read on and discover why it’s so important to Experimentation.